Introduction: At FelixAtSea Journeys LLC, we tend to range your privacy and also the safety of your personal details.

Info we tend to Gather

Straight Offered: Complete Name, Contact range, most well-liked Cruise Destination (through kind). selling opt-in preference.

Instantly Gathered: informatics address, tool type, application program, OS, referring link, pages visited, time spent, interaction data, approximate place (from IP).

Cookies & Tracking: we tend to use cookies, pixels (e.g., Google Ads), and alternative trailing innovations.

Telephone decision informationrmation: Info provided throughout phone calls, as well as ocean liner decisions and responses, could also be collected. Calls could also be taped for quality and coaching.

How we tend to Use Your Information

• Call you inside 2-3 minutes for cruise inquiries
• Give personal ocean liner quotes and travel plans
• Send out promotional offers (if opted-in)
• Analyze and enhance our solutions and site
• Abide by lawful responsibilities
• Maximize advertising through Google Advertisements and similar platforms
• Track use patterns and client actions

How we tend to Share Your Information

We share information with essential third-party suppliers, including:

• CRM systems for client management
• Email advertising systems (if opted-in)
• Analytics devices like Google Analytics
• Cloud hosting solutions
• Call recording and phonephone systems
• Marketing platforms for conversion tracking

Third parties area unit sure to defend your information. we would share information if lawfully immersed or to safeguard our civil liberties.

We don't sell your personal data.

Your Legal rights

• Gain access to, correct, upgrade, or delete your data
• Take out selling authorization
• Challenge advertising and selling processing
• Information transportability
• Lodge complaints with authorities
• Contact: privacy@felixatsea.com

Data Retention

• Lead data: seven years from last communication
• Call recordings: a pair of years for quality control
• Marketing information: till approval taken out or three years inactive
• Analytics: twenty six months (Google Analytics default)

Cookies and trailing Technologies

We use cookies for:

• Essential Cookies: web site practicality and security
• Analytics Cookies: Usage patterns (Google Analytics)
• Advertising Cookies: personalised ads and tracking
• Performance Cookies: website optimization

Manage cookies through browser settings. Opt-out of advertising cookies at:

• optout.networkadvertising.org
• optout.aboutads.info
• adssettings.google.com

Call Recording and Telephone

Notice: phonephone calls could also be videotaped for prime quality and coaching. By occupation or acceptive phone calls, you consent to recording.

Recordings area unit firmly keep, on the market simply to authorised staff, and erased once a pair of years.

International data Transfers

Information may well be affected to countries just like the u. s., with safeguards in position.

Safety Actions

• SSL file cryptography for data transmission
• Safe servers with updates
• Accessibility controls and verification
• Routine safety and security audits
• Staff coaching on data security

Modifications to the present Policy

Updates are knowledgeable via email or web site thirty days beforehand.

Contact for Privacy Questions

Email: privacy@felixatsea.com
Phone: +1(866)-652 5057
Address: 57 LESABRE CRES, Brampton, Canada, L6P 3R4